Privacy Policy
Last updated: September 10, 2026
This policy explains what information Pray With Me ("we", "us") collects when you use the Pray With Me app and the praywithmefamily.com website (the "Service"), how we use it, and the choices you have.
1. Information we collect
- Account information. Your email address and, if you sign in with Apple or Google, the name and email your provider shares with us.
- Content you create. Prayers, prayer requests, and activity within prayer circles you join or create. Content you share with a circle is visible to its members.
- Purchase information. Your subscription status and purchase history, processed through Apple App Store or Google Play. We never see or store your full payment card details.
- Diagnostics. Crash reports and a short, fixed list of product events, together with basic technical data such as device type, operating system, and app version. Section 3 sets out exactly what that list contains and how to turn it off.
2. How we use information
- to provide the Service: accounts, prayers, and prayer circles;
- to process and manage your subscription;
- to send Service emails such as sign-in codes and circle invitations;
- to understand usage, fix problems, and improve the app;
- to protect the Service against abuse and to comply with law.
We do not sell your personal information or show third-party ads.
3. Diagnostics and product events
We use Sentry to receive crash reports and product events from the app. Sentry is our diagnostics processor, and it processes this data in the United States.
The list of product events is fixed in the code of the app. It is exactly these sixteen, and the app is built so that it cannot send any other:
- onboarding_step_reached, onboarding_step_completed: which onboarding step you arrived at and finished, by position in the sequence.
- paywall_shown, paywall_plan_selected, paywall_exit_intent_shown, purchase_started, purchase_completed, restore_tapped: that the subscription screen appeared, which plan was selected, and how a purchase or a restore went.
- prayer_completed, circle_created, circle_joined, cause_created, cause_prayed_for, nudge_sent: counts of these six actions, and nothing else. They carry no labels at all.
- notification_permission, notification_tapped: whether you allowed notifications, and which kind of notification you opened.
An event can carry at most one of four labels: the onboarding step, the subscription plan, whether notification permission was granted, and the kind of notification. Each of those four is limited to a fixed set of values, so no free text can travel with an event.
Your prayers, reflections, notes, quiz answers, display name, and email address are never included in crash reports or in these events, and the app is configured not to attach your IP address, cookies, or account identity to what it sends.
Your choice. Settings has a Share diagnostics switch. It is on by default and you can turn it off with one tap. While it is off, the diagnostics tool is not started at all, so nothing is collected, queued, or sent from your device.
4. Service providers
We rely on a small number of processors to run the Service: Supabase (authentication, database, and hosting of app data), RevenueCat (subscription management), Apple and Google (sign-in and billing on their platforms), Sentry (crash reports and the product events in section 3, processed in the United States), Resend (transactional email, including sign-in codes, circle invitations, and the data export described in section 6), and Vercel (website hosting). Each processes your data only to provide their service to us.
5. Sharing
Content you post to a prayer circle is shared with that circle's members. Beyond that and the providers above, we only disclose personal information if required by law or to protect the rights, safety, or security of the Service and its users.
6. Getting a copy of your data
Open Settings in the app and choose Email me my data. We put together a JSON file holding what the app stores about you and send it to the address on your account. You can ask for one export per day.
7. Deleting your account
Open Settings in the app and choose Delete account at the bottom of the screen. You type DELETE to confirm, and the deletion happens right away. There is no waiting period and no separate request to us. Full instructions, including what to do if you cannot sign in, are on our delete your account page.
What is erased. Your prayers, reflections, notes, quiz answers, reminders, display name, and email address, together with your sign-in identity and your saved sessions.
What is kept, with your name removed. Causes you lifted and prayer requests you shared stay for the people who prayed with them, under a name that reads as a friend rather than yours, so that their prayer stays counted. If somebody prayed for a request you shared, their own prayer log keeps a record of what they prayed for, without your name on it.
What deleting your account does not reach. We would rather be plain about the parts it does not undo:
- Crash reports and product events already sent to Sentry, and email delivery logs already held by Resend, stay with those vendors under their own retention policies. Deleting your account does not remove them.
- A subscription bought through the App Store or Google Play is managed by Apple or Google. Deleting your account does not cancel it, and it keeps renewing until you cancel it in your store subscription settings.
- Records the law obliges us to keep, such as records relating to a payment.
We keep your information for as long as your account is active. If you would rather we deleted the account for you, email us at the address in section 13 from the address on your account.
8. Security
Your data is transmitted over encrypted connections and stored with access controls. No system is perfectly secure, but we work to protect your information and will notify you of a breach where the law requires it.
9. Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Sections 6 and 7 give you the export and the deletion directly in the app. For anything else, contact us at the address below and we will respond in accordance with applicable law (including the GDPR and the CCPA where they apply).
10. Children
The Service is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
11. International transfers
Our providers may store data in the United States or the European Union. Where data is transferred internationally, we rely on our providers' safeguards, such as standard contractual clauses.
12. Changes to this policy
We may update this policy from time to time. If a change is material, we will notify you in the app or by email before it takes effect.
13. Contact us
Privacy questions or requests: support@praywithmefamily.com